Privacy policy

Who is responsible for the processing of your data?

The person responsible for processing the data collected through this website is AFIANZA ASESORES, S.L. with CIF B83117804 and address at Pº de la Castellana, 259D, planta 9, 28046 Madrid (hereinafter, "the Company"). Contact details of the Data Protection Officer (DPD): protecciondedatos@afianza-ac.es

For what purpose do we process your data?

We process your personal data to:

• Manage your navigation on our website and allow you access to the features offered.
• Respond to requests for information, queries or complaints made through enabled forms or channels.
• Manage your contractual or pre-contractual relationship with us, including billing and collection of contracted services.
• Carry out marketing actions and send commercial communications, if you have given your express consent.
• Prepare internal statistics and perform website usage analysis to improve your experience.

What is the legal basis for the processing of your data?

• Execution of a contract or pre-contractual measures: for the management of requested services, billing, customer service.
• Compliance with legal obligations: for example, in fiscal or administrative matters.
• Consent: for sending commercial communications and for the use of non-technical or third-party cookies.
• Legitimate interest: to improve the quality of service, guarantee the security of the website and prevent fraud.

What type of data do we process?

Identification data (name, surname, address, telephone number, email), financial or banking data (in case of contracting), browsing data and IP addresses, as well as any other data that you provide us through the contact forms or enabled records.

To whom do we communicate your data?

Your data may be accessed, when necessary for the provision of the service or compliance with legal obligations, by:

• Companies in the same corporate environment to which the Company belongs, who collaborate in the provision of internal services (for example, technical support, administration, marketing).
• Service providers (processors) who assist us in managing the website, hosting, sending communications, accounting and tax management, analytics and marketing tools, and other technological integrations necessary for the operation of this page.
• Public administrations when legally required.

All these third parties are subject to confidentiality obligations and compliance with applicable regulations on data protection, having signed the corresponding contracts for processing.

Do we carry out international data transfers?

No international data transfers are planned.

How long will we keep your data?

Your data will be kept as long as it is necessary for the purpose for which it was collected and, subsequently, for the periods necessary to comply with legal obligations or defend possible claims.

What are your rights?

You have the right to:

• Obtain confirmation about whether or not we process your data.
• Access your personal data, as well as request the rectification of inaccurate data or, where appropriate, its deletion.
• Request the limitation of the processing of your data or its portability in certain cases.
• Oppose the processing of your data at any time for reasons related to your particular situation, especially for the sending of commercial communications.
• Not be subject to automated individual decisions.

To exercise your rights you can write to us at protecciondedatos@afianza-ac.es indicating "Data Protection" in the subject and attaching a copy of a document that proves your identity. If you consider that your rights have not been respected, you can file a claim with the Spanish Data Protection Agency (www.aepd.es).

What about cookies and other tracking technologies?

This website uses its own and third-party cookies for technical, personalization, analysis and advertising purposes. You can get more information in our Cookie Policy, where you can configure or reject its use at any time.

Privacy Policy Update

We may modify this Privacy Policy to adapt it to legislative changes or new technological integrations. We recommend that you review it periodically.

Call analytics with Talkie

We use Talkie, by Audience Talking, to associate calls and callback requests with the page and campaign from which you contact Avant.

When you call us, we retain your phone number solely for analytics to monitor our service on the basis of a legitimate interest.

Navigation tracking through Talkie cookies starts when you accept the Statistics category. You can withdraw this consent through Cookie preferences in the website footer. See our Cookie Policy for details.